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Replacement guarantees

Replacement guarantees are currently offered by motor vehicle dealers at the time of purchase or long-term lease of a new or used vehicle by the consumer. Although there are different versions of this product, the most common type of replacement guarantee warrants that in the event of total loss, the vehicle will be replaced by an equivalent vehicle from the same dealer.

The dealer is generally the person offering these guarantees. Some representatives licensed by the AMF also offer replacement guarantees.

The manufacturer creates the guarantee and assumes its costs and risks. Currently, a manufacturer may be an insurer.

The administrator manages the guarantee, deals with the dealer, provides the dealer with the guarantee contracts, processes claims, etc.

At present, replacement guarantees are offered in different ways: A manufacturer may hire an administrator who does business with a dealer, who, in turn, offers the guarantee to the consumer. Or, manufacturers may administer guarantees themselves and deal directly with dealers. Lastly, some dealers occasionally act as administrators and manufacturers of
replacement guarantees. Dealers who do not administer or manufacture replacement guarantees are not required to register with the AMF.
 
On March 27, 2009, the AMF indicated that a motor vehicle replacement guarantee is an insurance product subject to the AMF oversight. A 12-month transition period was provided to enable the manufacturers and the administrators to make the changes required while carrying out their daily operations. Taking into consideration the additional work involved with the implementation of this new insurance product, the AMF extended the transition period to September 30, 2010 instead of March27, 2010.

However, only the authorized manufacturers and administrators listed on the AMF website may continue to offer the replacement guarantees in their current form throughout the transition period.

As of October 1, 2010, the manufacturers and administrators will no longer be authorized to offer the replacement guarantee; henceforth, the replacement insurance policy takes the place of the replacement guarantee. This policy will be exclusively offered through the insurance brokers and agents network as well as through the car dealers network subject to the Act respecting the distribution of financial products and services, L.R.Q., c. D-9.2.
 
Thereby, when a consumer enters into a replacement insurance agreement, he will deal with a distributor and an insurer subject to the AMF oversight. He will also be presented with a standard product duly approved by the AMF and the GAA (Groupement des assureurs automobiles). To that effect, the standard automobile insurance contract must apply: “ Q.P.F. N° 5 Replacement Insurance

  
List of manufacturers and administrators of replacement guarantees:

 

Press release:

 

Notice :