How to use the Complaint Reporting System (CRS)

To use the Complaint Reporting System (CRS), you will need the user code and password sent to you by the AMF. If you have not received your user code and password, contact the CRS account administrators by e-mail at rapportdeplaintes@lautorite.qc.ca or call:

Québec City: 418-525-0337
Montréal: 514-395-0337
Toll-free: 1-877-525-0337

For questions about the Complaint Reporting System and the information you are required to provide to comply with your obligations, please refer to the User Guide on the CRS.

• Frequently Asked Questions

For further details about your complaint examination obligations, send us an e-mail at rapportdeplaintes@lautorite.qc.ca or call the AMF Information Centre:

Québec City: 418-525-0337
Montréal: 514-395-0337
Toll-free: 1-877-525-0337